Customer Care

Did you buy an item on and need help or information?

Naturino’s Italian Customer Service would be pleased to help you.

You are welcome to ask us:

  • Detailed information about your purchases
  • Information on payments, shipments and how to make a return and refund
  • Information about every single service.

We will be happy to make your shopping experience as simple as possible.

You can write us at or call the number +39 0733 790730.
We will reply to your e-mail in 24 hours during working days.

The telephone assistance hours are: 8:30-12:30 AM and 2:00-6:00 PM Italian time (GMT+1).

Our Customer Care Team is at your disposal from Monday to Friday.